TERMS OF SERVICE

Effective Date: October 30, 2025

Provider: THPstrength LLC (“THP”, “Company”, “we”, “us”, or “our”)

These Terms of Service govern your access to and use of the THP Strength website, training programs, coaching services, and related materials (collectively, the “Services”).

By purchasing, accessing, or participating in any THP program, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

1. Subscription and Cancellation Policy

All subscription-based services offered by THP are billed automatically on a recurring basis until cancelled by the subscriber.

By purchasing a subscription, you authorize THP to charge the payment method provided at checkout on a recurring basis according to the billing interval selected (for example, monthly).

Subscribers may cancel their subscription at any time by accessing their account at:

https://www.thpstrength.com/account/my-subscriptions

Upon cancellation:

• The subscription will remain active until the end of the current billing period.

• No further billing will occur after cancellation.

• A confirmation email will be sent confirming the cancellation and subscription expiration date.

The subscriber is solely responsible for properly cancelling their subscription prior to the next billing cycle.

By completing a purchase, you represent and warrant that:

• You are at least 18 years of age.

• You are the authorized cardholder or have obtained authorization from the cardholder.

If payment is made on behalf of another individual, the cardholder acknowledges that they are enrolling in a recurring subscription service which will continue billing unless cancelled.

2. Refund Policy

THP operates under a strict no-refund policy for all digital training programs, subscriptions, and services unless otherwise explicitly stated.

By purchasing any THP program or service, you acknowledge and agree that:

• All payments are final and non-refundable.

• You are responsible for reviewing program details before purchase.

• You assume full responsibility for your participation and results.

You further agree that you will not initiate chargebacks, payment disputes, or refund claims except where required by applicable law.

Any exceptions to this policy will be determined solely at the discretion of THP.

3. Medical Waiver and Release of Liability

Participation in physical exercise and athletic training carries inherent risks, including the risk of injury, illness, or death.

Before beginning any training program provided by THP, we strongly recommend that you consult with a licensed physician to determine whether participation is appropriate for you.

By participating in any training program, workout, or coaching service provided by THP, you acknowledge and agree that:

• You are voluntarily participating in physical exercise activities.

• You assume all risks associated with participation, including injury or health complications.

• THP does not provide medical advice.

Any recommendations related to nutrition, supplementation, diet modification, or physical training are provided for educational purposes only and should not replace professional medical guidance.

To the fullest extent permitted by law, you hereby release, waive, and discharge THPstrength LLC and its owners, officers, employees, contractors, agents, instructors, consultants, and affiliates from any and all liability, claims, demands, or causes of action arising from personal injury, illness, death, property damage, or other loss resulting from participation in THP programs.

You further agree to indemnify and hold harmless THP and its representatives from any claims brought by yourself, your family members, heirs, or estate arising from your participation in the Services.

By enrolling, you acknowledge that you are legally competent to enter into this agreement and that you accept these terms voluntarily.

4. Intellectual Property Rights

All THP training programs, workouts, instructional materials, videos, written content, software, and related resources (collectively, the “Content”) are the exclusive intellectual property of THPstrength LLC and are protected by copyright, trademark, and other intellectual property laws.

By purchasing access to THP programs, you are granted a limited, non-transferable, non-exclusive license for personal use only.

You may not:

• Reproduce, copy, distribute, or share program materials

• Upload or publish content publicly

• Sell or resell THP programs or workouts

• Distribute materials to non-paying users

• Reproduce training programs in another coaching service

• Record, screenshot, or redistribute program content for commercial use

Any unauthorized use, reproduction, or distribution of THP intellectual property may result in immediate termination of access, legal action, claims for damages, and recovery of legal fees.

5. Live Chat Bot Disclaimer

THP may provide automated chat support through an artificial intelligence chat bot.

While we strive to ensure the information provided is helpful and accurate, the chat bot is an automated system and may occasionally provide incomplete or inaccurate responses.

THP makes no guarantees regarding the accuracy of chat bot responses and shall not be held liable for decisions made based on such responses.

For official support inquiries, please contact:

support@thpstrength.com

6. THP Guarantees

THP 6/8 Week Challenge Guarantee

The THP 6-Week Vertical Jump Challenge (the “Vertical Jump Challenge”) is a structured training program designed to help participants improve their vertical jump performance.

The THP 8-Week Knee Pain Challenge (the “Knee Pain Challenge”) is a structured training program designed to help participants decrease their knee pain

Participation requires payment of a refundable deposit (the “Deposit”) and compliance with the requirements described below.

Deposit

The deposit amount will be clearly displayed during checkout. The deposit is required to participate in the Challenge. Refund eligibility is conditional upon completion of all requirements listed below.

Completion Requirements

To qualify for a refund of the Deposit or store credit toward THP coaching plans, participants must complete all of the following requirements.

Vertical Jump Measurement

Participants must submit a video recording of their vertical jump within the first 7 days of the Challenge (“Start Measurement”) and a second recording during the final week of the Challenge (“End Measurement”). Videos must clearly display jump technique, landing, and measurable results.

Training Completion

Participants must complete 100% of the scheduled workouts within the TeamBuildr app during the Challenge period. Missed or incomplete workouts will disqualify eligibility.

Performance Improvement

Participants must demonstrate a minimum improvement of two (2) inches between the Start Measurement and End Measurement.

Testimonial Requirement

Participants must post a testimonial video on a public social media platform describing their experience and results. The testimonial must remain publicly accessible for a minimum of 30 days.

Failure to meet any requirement will result in forfeiture of the Deposit.

Refund or Store Credit

Participants who meet all eligibility requirements may choose either a full refund of the Deposit returned to the original payment method or store credit applied toward any THP coaching plan.

Refund requests must be submitted within 7 days of the Challenge ending. THP may take up to 14 business days to verify submissions and process refunds.

Non Challenge Guarantees

We have two guarantees:

You will jump higher in one month or we will refund you your money back.
If you have knee pain, your morning knee pain test scores will decrease in one week or we will refund you your money back

In order to take advantage of this:
The first guarantee only applies to athletes that aren’t dealing with injuries, aren’t in season, and have a training age under two years.
For the first guarantee send us a video of you accurately measuring your vertical before your first workout
For the first guarantee: After your deload week send us a video of you measuring your vertical in the same location
You MUST have a 100% completion rate of the workouts we assign during the that first month (or the first week for the knee pain guarantee). This MUST be logged on the training app Teambuildr.

Verification and Fraud Prevention

THP reserves the right to deny refunds or credit if submitted evidence appears altered, misleading, incomplete, or fraudulent. All eligibility decisions made by THP are final.

7. Split-Pay and Failed Payment Policy

When you purchase a program with a split-pay option, you are purchasing the full program term and agreeing to pay the total amount according to the payment schedule presented at the time of purchase.

A split-pay arrangement is a payment schedule for the full program commitment. It is not a month-to-month membership and does not allow cancellation, termination, or suspension of future payments merely because you no longer wish to participate or access the program.

For example, if you purchase a 12-month program using two scheduled payments, both payments remain due according to the agreed payment schedule, even if you stop using the program, stop responding to your coach, or request that your account be closed.

You authorize us and our payment processor to charge the payment method provided for each scheduled installment, including any permitted retries following a declined or failed payment.

If any payment is declined, reversed, disputed, overdue, or otherwise unpaid, we may immediately:

Suspend your access to the program, coaching, community, training plans, messaging, and other member benefits;
Stop providing services until your account is brought current;
Retry the payment using the payment method on file;
Require you to update your payment information;
Recover any outstanding balance through permitted collection methods; and
Charge any lawful fees associated with failed payments, chargebacks, or collections, where applicable.

Access may be restored after the overdue balance and any applicable fees are paid in full. Suspension of access does not cancel, reduce, pause, or eliminate your payment obligations, and the payment schedule will not automatically be extended because your account was suspended.

Unless otherwise required by applicable law or expressly stated in a written refund policy, payments are non-refundable once the applicable program term has begun. We do not provide prorated refunds or credits for unused time, missed sessions, lack of participation, injury, travel, schedule changes, or failure to access the program.

By selecting a split-pay option, you confirm that you understand and agree to the total price, number of installments, installment amounts, payment dates, and consequences of nonpayment.

8. Health and Safety Disclaimer

Participation in athletic training carries inherent physical risk. You acknowledge that THP does not guarantee specific performance outcomes and is not responsible for injuries or medical issues that may arise during participation.

9. Conduct

Participants agree to communicate respectfully and follow all program guidelines and instructions. THP reserves the right to terminate access to any participant who engages in abusive, fraudulent, or disruptive conduct.

10. Modifications to Terms

THP reserves the right to modify or update these Terms of Service at any time. Updates will become effective upon publication on the website and will apply to all future use of the Services.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.